Refund policy

Returns & Exchanges

We have a 14-day return/exchange policy, which means you have 14 days after receiving your item to request a return or an exchange. 

To be eligible for a return/exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, please book your item in on our return booking system HERE. If we can help with with anything contact us at info@proshorts.uk Please note that returns will need to be sent to the following address and the shipping charges are at your expense:

IRON EAGLE PRO SHORTS

45 Henley Way

Rotherham, S61 1TL

United Kingdom

Items sent back to us without a booking will not be accepted. 

You can always contact us for any return/exchange question at info@proshorts.uk 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@proshorts.uk.